(Promotech Inc. trading as iShop Barbados)
This Privacy Policy describes how Promotech Inc. trading as iShop Barbados (“iShop Barbados”, “we”, “us”, “our”) collects, uses, shares, and protects personal information in connection with our retail store, www.iShopBarbados.com (the “Website”), and any other locations, occasions, or events where personal information is collected by, or on behalf of, iShop Barbados.
By providing your personal information to us, you consent to the information practices described in this Privacy Policy.
Third-Party Websites
This Privacy Policy does not apply to websites that may be accessible through links on our Website. Our Website may contain links to third-party sites (including sites that may display iShop Barbados branding or content). We encourage you to review the privacy policies of those third parties to understand how they collect, use, share, and secure your information.
Information We Collect
Depending on your interaction with iShop Barbados, we may collect the following types of personal information:
Contact information: name, mailing address, phone number, email address
Purchase and transaction information: items purchased, payment details (including card-related details processed via our payment partners), billing and/or delivery information
Customer and preference information: age (where relevant), personal interests, product preferences, and feedback you choose to provide
When we may collect personal information
We may request and/or collect personal information when you:
Purchase products or services (in-store or online)
Create an account on our Website
Arrange a delivery, collection, or installation (where applicable)
Participate in promotions, sweepstakes, or surveys
Contact us with a question, request, or concern
Participate in other activities where information is requested by iShop Barbados
How We Use Your Personal Information
We use personal information for business purposes including, but not limited to:
Processing purchases and fulfilling orders
Tracking and confirming online orders
Arranging delivery/collection or installation services (where applicable)
Providing customer support and handling returns/warranty matters
Administering promotions, sweepstakes, and surveys
Improving our Website, services, product offerings, and customer experience
Conducting internal analysis and research
Sending service messages (e.g., order confirmations, important account notices)
Sending marketing communications where permitted, and subject to your preferences
Other purposes disclosed at the time of collection or otherwise consistent with this Privacy Policy
Information We Receive From Third Parties
Information about friends or family
If you provide information about someone else (for example, a delivery recipient), or if another person provides your information to us, we will store and use it only for the purpose it was provided (e.g., delivery fulfillment or sharing information you requested).
Information from third-party sources
We may obtain customer information from third-party providers to help maintain the accuracy of our records, better understand our customers, or identify potential customers—such as updating contact details where permitted.
How We Share Personal Information
iShop Barbados does not sell, rent, or trade your personal information to third parties.
We may share your information with third parties who perform services on our behalf for limited purposes, such as:
Processing payments and fraud screening
Fulfilling and delivering orders
Providing installation or service support (where applicable)
Managing customer communications (email/SMS where permitted)
Providing Website hosting, analytics, and customer support tools (e.g., chat)
Conducting research, analysis, or surveys on our behalf
These service providers are authorized to use personal information only as needed to provide services to iShop Barbados and are expected to take reasonable measures to protect it.
Aggregated / non-identifiable information
We may share aggregated or anonymized data for analysis and research. This data does not identify you.
Legal and safety disclosures
We may disclose personal information if required to comply with applicable law, court orders, subpoenas, lawful requests, or government investigations. We may also disclose information where we believe it is reasonably necessary to protect the rights, property, or safety of iShop Barbados, our customers, or others, or to report suspected unlawful activity.
Business transfers
If iShop Barbados is involved in a merger, acquisition, sale, restructuring, or similar transaction, personal information may be transferred as part of that process, subject to applicable law.
Public Areas of the Website
Any information you submit in public areas (e.g., reviews, comments, forums, or other public features) may be read, collected, and used by others. Please do not post sensitive personal information in public areas. You post such information at your own risk.
Your Choices and Marketing Preferences
We may communicate with you via email, phone, mail, or (where you expressly opt in) SMS/text, to share promotions, offers, and updates.
You can opt out of marketing communications at any time by:
Using the unsubscribe link in an email (where available), or
Contacting us using the contact details published on www.iShopBarbados.com, or
Requesting opt-out in-store
Even if you opt out of marketing, you may still receive important non-marketing communications, such as order confirmations, account notices, or product safety/recall information.
Updating Your Personal Information
We aim to keep your personal information accurate and up to date. You may update your information by:
Logging into your online account (if available), and/or
Contacting us using the details on www.iShopBarbados.com, and/or
Requesting an update in-store
Security of Your Personal Information
We use reasonable administrative, technical, and physical safeguards designed to protect personal information under our control and limit access to it.
No method of transmission over the Internet or electronic storage is 100% secure. If you transmit information to us via email, you do so at your own risk.
Safe Shopping on Our Website
Our Website uses industry-standard security measures (such as SSL/TLS encryption) to protect information transmitted during checkout and account-related interactions. Payment processing may be handled by trusted third-party payment processors, who process payment information in accordance with their own privacy and security practices.
Passwords and Account Responsibility
If you create an account, you are responsible for maintaining the confidentiality of your password and account access. Choose a strong password and do not share it. You are responsible for activity that occurs under your account.
Cookies and Similar Technologies
Cookies
Cookies are small data files stored on your browser or device. We use cookies to:
Remember preferences and session information
Improve site performance and user experience
Support core Website functionality (including shopping cart features)
You can set your browser to refuse cookies, but doing so may limit your ability to use certain Website features (including account creation and checkout).
Clickstream and analytics
Our servers may automatically collect information about how you use our Website, such as referring URLs, pages visited, browser type, and search terms. This helps us understand how visitors use the Website and improve functionality and security.
Third-party advertising and interest-based advertising
We may work with third-party advertising partners who may use cookies or similar technologies to collect non-identifying information about your visits to our Website and other sites in order to deliver ads that may be relevant to you. These partners do not receive your name, address, email, or phone number from us for this purpose unless you separately provide it to them.
Children’s Privacy
We do not knowingly collect personal information online from children under the age of 13. If you believe a child has provided us personal information, please contact us so we can address it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time as our services and practices evolve. Any changes will be posted on this page. If we make significant changes, we may also provide additional notice where appropriate. Your continued use of our services after updates are posted indicates acceptance of the revised Privacy Policy.